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THE tool-set for relative value pairs traders
A product of Sparrow Holdings, LLC — established 2004
Home › Frequently Asked Questions › Do you have a Support policy?
We aim to reply to all email requesting support or information within 48 hours and most in less than 24 hours. But there is a small likelihood that replies may sometimes take longer. It is due to this constraint that we do not try to sell 24/7 ‘Maintenance Plans’ but include support and upgrades in the subscription plan prices.
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