---
title: "Do you have a Support policy?"
url: https://arb-maker.com/archives/wp_super_faq/do-you-have-a-support-policy/
description: "Do you have a Support policy? Posted by Admin on Feb 14, 2012 in | No Comments We aim to reply to all email requesting support or information within 48…"
published: 2026-08-10
updated: 2026-08-10
---

# Do you have a Support policy?

Published 2026-08-10

Published by ArbMaker on Feb 14, 2012

We aim to reply to all email requesting support or information within 48 hours and most in less than 24 hours. But there is a small likelihood that replies may sometimes take longer. It is due to this constraint that we do not try to sell 24/7 ‘Maintenance Plans’ but include support and upgrades in the subscription plan prices.

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[Back to Frequently Asked Questions](https://arb-maker.com/support/frequently-asked-questions/)