A dedicated Support function for ArbMaker products is now open and accessible here. Once users are registered and logged in the following screen appears under which tickets can be submitted:
The progress of ticket resolution can be followed and updated by both the user and technical support under the Support->Ticket Listings tab on the site.
Rawdon and his team spent a lot of time getting my strategies to work within their software. So far that I know of they are the only software team willing to work with another advisor's strategies instead of trying to shove their own down your thr...
ArbMaker is an intuitive and easy to use statistical arbitrage system yet robust enough for professional and institutional environment. As it is an integrated system, i.e. real time data analysis done, strategized and order initiated at the same t...
I must say that I was really surprised with the customer service provided by the ArbMaker team.
We are a small proprietary trading boutique and this software is exactly the tool we needed to enter some markets with a very niche strategy.